Contact Us
We identify expectations so you can exceed them

Usability Testing

Identify interaction flaws early

De-risk your design by identifying weaknesses in usability. Pinpoint areas for design improvement and optimization. Uncover areas for innovation.

Research opens the door to meaningful insights
Capturing content, functionality & requirements is key

Leadership Team

Meet our founder and senior partners.

Design that connects the experience and the brand


Do you need to increase uptake? Engage users? Sell more?
Work more efficiently?

We work with you to deliver innovative products and
intentional user experiences for your customers, users and clients

Global UX Design and
CX Research Reach

Work with us from anywhere

With offices located in Toronto, Ottawa, Canada and London, Cambridge, UK, our firm's collaborative ux design culture enables us to add greater value to your initiatives.


Great products and services experiences meet real human needs. That’s why we rely on introducing key stakeholders throughout every stage of the experience design process for your hardware, software, service, mobile application or portal.

What We Do

We create remarkable experiences

From web portals and mobile apps, to enterprise software and user interfaces – digital or physical, we answer the most critical questions about your product: Is it usable? Is it useful? Is it enjoyable?

Everything has a place and should be planned for

Our Work

View how we’ve created Intentional Experiences for our clients.

Contact us to create an end-to-end user experience
We design from real user input, not our assumptions

UX Training

Get Akendi Certified in UX Design, Research and Testing

Click below to sign up for our next training session in Vancouver

Oct 20 9:00am Sign up Now!

Who We Are

User Experience Design & Usability Experts

Akendi brings together strategy, research, design and testing expertise all under one roof to help you enhance the user and customer experience across multiple experience points and channels.

Check out our Insights to see what makes us tick

Videos & Talks

From UX fundamentals to deep insights into the customer experience, learn from our multidisciplinary team.

Design that connects users with experiences


Our whitepapers share useful and practical insights into customer and user experience creation.

User experience strategy is our strength

How We Do It

Experience Thinking™ sets us apart

To make a great idea a success in the hands of users, customers and clients, we elevate your product development process by involving users as meaningful contributors early in the user experience design cycle.

Our Clients

From start-up ventures to Fortune 500 companies, we have created success across a wide range of industries.


We help take the guesswork out of the design process by validating user experience designs through research and testing with real users. This ensures you have a clear picture before any ideas reach the build stage.

We’re passionate about creating intentional user experiences

UX Training & Certification

We offer training plus certification in user experience design and research.

Our Industry Expertise

Our UX expertise is deep and diverse

Akendi has extensive industry specific UX expertise in SaaS, Mobile, Finance, Customer Portals & Intranets, Government, Non-for-Profit and more.

We work between business, ux design and technology


Take advantage of our events and webinars to learn about the industries, applications and services that most interest you.

We can help build the UX Strategy you need
Contact us today!