Every product and every service comes with an experience. The difference between an intentional user experience or customer experience and an accidental one can mean the difference between a company's success or its failure. Akendi delivers intentional experiences, usability research, user experience design, product web strategy.
At Akendi, we are passionate about the creation of intentional product experiences and user experiences whether those experiences involve web, mobile user experience, to product, service and spatial interactions
Work with us to product strategize, conduct user and field research, user experience design, customer experience design, usability testing, validation of all aspects of the experiences that your organization delivers
Our robust user experience research and customer experience design approach results in intentional experiences that meet real customer, citizen and user needs. Every time.
USER EXPERIENCE DESIGN

Information Architecture
Mobile UX Design
Product Design
Wayfinding Design
AKENDI INSIGHTS

Mobile devices: at work & at play
What Usability Testing Does & Doesn't tell you?
USER EXPERIENCE RESEARCH

Usability Testing
Ethnographic Field Research Customer Experience Research
User Personas &Task Analysis
EXPERIENCE STRATEGY

Experience Thinking™
Total Experience Life Cycle™
User Experience Strategy
Web Portal Governance
User & Customer Research

Experience Training
User Experience Design

 

 

Usability Testing

Industry Expertise
User Experience Strategy

The Akendi Approach
About Us

Corporate Overview [pdf]

Akendi is a usability research, user experience design & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver.
Leading UX innovation firm in User Experience Design, Website Usability Testing, Customer Portals, Web Portals, Intranets & Customer Portal Design, User Experience Design Architecture firm, Usability Consultants & Usability Consulting for Companies: New York, Boston, Toronto, Ottawa, Vancouver, San Francisco, San Jose, California, NYC, Canada,
Contact us for more information:
t: +1.866.585.1660
e: contact@akendi.com
m: Boston, Toronto, Ottawa.
© Akendi 2012. All rights reserved.